FAQ- Microsoft Translator

Below you will find frequently asked questions and answers for Microsoft Translator. 

1. How long can a conversation go?
   • A conversation can last up to 4 hours. At the end of the 4 hours, you can recreate a new conversation to continue talking.
2. How many participants can join a conversation at one time?
   • Up to 100 participants can join a conversation at one time.

3. What browsers and devices can I use to participate in a conversation?

   • Microsoft Edge

   • Google Chrome

   • Mozilla Firefox

   • Safari

4. Translating audio from movies, video clips, or external media?
   • The Microsoft Translator app does not support the translation of external media sources or files, such as movies or video clips.

5. I’m giving a presentation or a lecture. What settings should I use?

   • Turn on the Presenter mode toggle in the multi-device conversation feature Settings pane while giving a presentation. This will unmute your microphone for the duration of the presentation.

     If you are the conversation host, turning on Presenter mode will also mute other participants to prevent interruptions during the presentation.

6. Why do I repeatedly see “disconnected” messages while in a conversation?
   • Users will often see “disconnected” messages on account of poor internet connectivity. If you are repeatedly seeing “disconnected” messages while in a conversation, try switching to a different internet network or try switching from a cellular network to WiFi to resolve the issue.