Getting Started with HubStar Connect

Overview 

HubStar Connect (previously Smartway2) is the reservation system that the DSST Home Office is currently using. This system can be accessed on a mobile app or your computer via a website. Individuals who would prefer the mobile app can find the support for downloading and joining below. Additionally, if individuals wish to access HubStar Connect on their computer they can also find the steps for support. 

If you have questions or need support please submit a DSST Help Desk ticket by emailing your issue with details to [e-mail] 

Step One: Joining HubStar Connect

• Mobile App
• Website

Step Two: Selecting Preferences

• Mobile App 
• Website

Step One: Joining HubStar Connect

Mobile App

Before getting started in HubStar Connect individuals will need to download the correct application.

Step One

Begin by going to your mobile device's application store. For iPhone users, this is the blue "App Store", for Android you will go to the "Google Play" store. When prompted, search "HubStar Connect". Your results should look similar to the images below. 

Please select the multi-color star app shown below. 

Step Two

After your app has downloaded select the app to open it on your mobile device. You will see a screen to enter a token for your organization, as shown below. Please enter "DSST" (not case sensitive). You will then see a login window to enter your DSST credentials. You can click "Authenticate". You will need to enter those credentials when prompted. 

 

Step Three

You will receive a loading message and your Home Screen will load. From here, you can begin making reservations. To learn how to make reservations click here.

Website

Step One

Begin by accessing the HubStar Connect website with the following link: https://dsst.smartway2book.com/SE/ from your browser. 

Step Two

If you are accessing this site on a DSST device you will automatically get logged in to the platform. If you are not using a DSST device you will be prompted to enter a token. The token for our organization is "DSST" (not case-sensitive). 

Depending upon the circumstances you may be prompted to enter your DSST credentials. 

Step Three

After the site loads, you will see the Home Screen. Here you can begin booking desks are you need to. Supports for booking desk reservations can be found here. 

Step Two: Selecting Preferences

Mobile App

Step One 

Begin by opening the HubStar Connect Mobile app on your device.

Step Two

Once your app has loaded you will see your initials in the top right-hand corner. Select those initials to go to your profile settings.

Step Three

There are a few specific features we need to update . From your Profile menu select "Working Days". You will now see a variety of options. Please make the following selections in your preferences. 

1. First, make sure that only M-F are selected for the working days. 
2. Ensure your start-of-day and end-of-day times are set to 8 and 5.
3. Make sure that your time zone is set correctly.
4. Next, ensure that your first day of the working week is set to Monday.
5. Lastly, set your time interval to whatever you prefer, in this case, we selected 30 minutes.
6. When you are finished click "Save".

You can see this process outlined below. 

Website

Step One 

Begin by accessing the HubStar Connect website with the following link https://dsst.smartway2book.com/SE/ from your browser. 

Step Two

When your webpage has loaded after logging in go to the upper right-hand corner where you will see your initials.

Click your initials.

Step Three

There are a few specific features we need to update . From your Profile menu select "Working Days". You will now see a variety of options. Please make the following selections in your preferences. 

1. First, make sure that only M-F are selected for the working days. 
2. Ensure your start-of-day and end-of-day times are set to 8 and 5.
3. Make sure that your time zone is set correctly.
4. Next, ensure that your first day of the working week is set to Monday.
5. Lastly, set your time interval to whatever you prefer, in this case, we selected 30 minutes.
6. When you are finished click "Save".

You can see the process outlined below.