Purpose: Workday assistant is a bot that you can exchange messages with to get information and perform tasks in Workday. Its capabilities range from providing you with a list of holidays to inputting a time off request on your behalf. Workday Teams chat is the Workday assistant bot in the form of a teams chat. This guide shows you how to access Workday assistant in Workday desktop, Workday mobile app, and Microsoft Teams
Check out this visual for a list of common actions Workday Assistant can help you with!
Check out this guide for how to request time off through Teams!
Accessing Workday Assistant on your Desktop
Click on the chat icon in the top right corner of your Workday page
Accessing Workday Assistant on your Mobile Device
Click on the chat icon at the bottom of your screen
Accessing Workday Assistant in Teams for the First Time
- Open the Workday App in Teams by using one of the following methods
- Option 1: Type Workday in the top search bar and click on the Workday app
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- Option 2: Click on the 3 dots in the left side panel to pull up your additional applications and use the search bar to find Workday.
- Option 3: Click on Apps icon in the left side panel to pull up the app store. Use the search bar to find Workday
- Allow permission for Teams to link to your Workday account
- Click on “Chat” in the top bar to start a message and type "Hi"
- Once the app is showing in your side panel, right click it and select “Pin” to be able to access it from your side panel going forward
If you experience any issues or need support email helpdesk@scienceandtech.org
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